Privacy Policy

Last updated on 8 June 2026

Clarifi does not sell your data or use your data to train AI models. You can contact us at tayowilliams23@gmail.com with any privacy request.

Your privacy is important to us. This Privacy Policy ("Policy") applies to services provided by Clarifi ("we", "us", or "Clarifi") and our website (the "Site"), product pages, desktop or mobile applications, waitlist sign-up flows, or other digital products that link to or reference this Policy (collectively, the "Services"). It explains what information we collect from users of our Services ("you" or "your"), including information that may identify you ("Personal Information"), and how we use it.

We encourage you to read this Policy carefully. It applies to any visitor to or user of our Services. We may update this Policy from time to time by posting a revised version on this page and, where appropriate, notifying you by email. Continued use of the Services after changes become effective means you accept the updated Policy.

Scope and Applicability

This Policy applies when you visit our website, join our waitlist, use our desktop app, or otherwise use the Services. Where we process Personal Information on behalf of business customers as a processor (or "service provider"), the customer's privacy notice governs that processing and you should contact them directly.

This Policy does not apply to third-party services you connect to Clarifi (such as Google sign-in, Stripe, or meeting platforms). Those services are governed by their own terms and privacy policies. Our Site may also contain links to other websites that we do not control.

What Information Do We Collect?

Information you provide

  • Account and waitlist information: name, email address, profile picture (if using Google sign-in), authentication credentials, and waitlist registration details.
  • Payment information: if you purchase a paid plan, billing details are collected and processed by our payment processor, Stripe. We may store card type, last four digits, and expiry date to help manage your subscription. See Stripe's Privacy Policy.
  • Customer content: audio, transcripts (including speaker labels in group calls), screenshots, chat messages, and other content you submit through the Services in connection with meetings or AI features.
  • Communications: information you send when you contact support, join a webinar, respond to a survey, or otherwise communicate with us.

Information collected automatically

  • Log and usage data: IP address, browser type, device information, pages viewed, features used, timestamps, and how you interact with the Services.
  • Analytics: we may use privacy-respecting analytics tools to understand how the Services are used and to improve performance.
  • Cookies and similar technologies: see the Tracking Technologies section below.

Information from third parties

  • Authentication providers: if you sign in with Google or another provider, we receive information they share to authenticate you.
  • Service providers: hosting, analytics, payment, transcription, and AI infrastructure partners may provide operational data necessary to deliver the Services.

How Do We Use The Information We Collect?

We use Personal Information to:

  • Provide, operate, maintain, and improve the Services
  • Create and manage your account or waitlist registration
  • Process payments and manage subscriptions
  • Deliver real-time AI assistance, transcription, speaker diarization for group calls, and related features you request
  • Respond to support requests and communicate with you about the Services
  • Send service announcements, security alerts, and administrative messages
  • Detect, prevent, and address fraud, abuse, and security issues
  • Comply with legal obligations and enforce our terms
  • Analyze usage to improve reliability and user experience
  • Send marketing communications where permitted — you may opt out at any time

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland — including Spain — we process your Personal Information only where we have a valid legal basis under the General Data Protection Regulation (GDPR):

  • Contract: to provide the Services you request or to take steps at your request before entering a contract (e.g. waitlist registration, account creation).
  • Consent: where you have given clear consent, such as for optional marketing emails or non-essential cookies where required.
  • Legitimate interests: to operate, secure, and improve the Services, prevent fraud, and communicate about product updates, balanced against your rights.
  • Legal obligation: where processing is necessary to comply with applicable law.

Do We Share Your Personal Information?

We may share Personal Information with:

  • Service providers who help us operate the Services (hosting, cloud infrastructure, analytics, payment processing, customer support, transcription, and AI providers), under contracts that require appropriate safeguards
  • Professional advisers such as lawyers or accountants where necessary
  • Authorities when required by law or to protect rights, safety, and security
  • Successors in connection with a merger, acquisition, or sale of assets

We do not sell your Personal Information.

International Data Transfers

Clarifi is operated from Spain. Some of our service providers may process data in countries outside the EEA, including the United States. Where Personal Information is transferred internationally, we implement appropriate safeguards as required by GDPR, such as the European Commission's Standard Contractual Clauses and supplementary measures where needed.

You may request more information about transfer safeguards by contacting us at tayowilliams23@gmail.com.

How Do We Use Tracking Technologies?

We use cookies and similar technologies to keep you signed in, remember preferences, understand usage, and improve the Services. You can control cookies through your browser settings. Where required by law (including in Spain and the EEA), we will ask for your consent before placing non-essential cookies.

  • Strictly necessary cookies: required for authentication, security, and core functionality. These cannot be disabled if you wish to use the Services.
  • Performance and analytics cookies: help us understand how visitors use the Site. You may opt out where a consent mechanism is provided.
  • Functional cookies: remember choices you make to personalize your experience.

How Do We Secure Your Personal Information?

We implement technical and organizational measures designed to protect Personal Information, including encryption in transit, access controls, and secure infrastructure. No method of transmission or storage is completely secure; you are responsible for keeping your account credentials confidential.

Data Retention

We retain Personal Information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we delete or anonymize it unless retention is required by law or for legitimate backup and security purposes.

Managing Your Privacy

You may request access to, correction of, or deletion of Personal Information associated with your account by emailing tayowilliams23@gmail.com. We may need to verify your identity before responding. You may unsubscribe from marketing emails using the link in any marketing message.

GDPR — Spain & European Residents

If you are located in Spain or elsewhere in the EEA, UK, or Switzerland, you have the following rights under GDPR, subject to applicable limitations:

  • Right of access to your Personal Information
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing in certain circumstances
  • Right to data portability in a structured, machine-readable format
  • Right to object to processing based on legitimate interests or for direct marketing
  • Right to withdraw consent at any time, without affecting prior lawful processing
  • Right to lodge a complaint with a supervisory authority — in Spain, the Agencia Española de Protección de Datos (AEPD)

Data controller: For the purposes of GDPR, Clarifi is the data controller of Personal Information collected through the Site and Services. To exercise your rights, contact us at tayowilliams23@gmail.com. We will respond within one month, or inform you if an extension is required under GDPR.

Where we process Personal Information on behalf of a business customer, that customer is the data controller and you should contact them first. We will assist our customers in fulfilling data subject requests as required by law.

How We Respond to Do Not Track Signals

Some browsers transmit "Do Not Track" signals. We do not currently respond to DNT signals because there is no uniform industry standard. You can learn more at allaboutdnt.com.

Children Under 16

The Services are not directed to individuals under 16, and we do not knowingly collect Personal Information from children under 16. If you believe we have collected such information, contact us at tayowilliams23@gmail.com and we will delete it promptly.

Region-Specific Disclosures

California residents

We do not sell Personal Information as defined under the California Consumer Privacy Act (CCPA/CPRA). California residents may have additional rights to know, delete, and correct Personal Information. Contact us to exercise those rights.

Nevada residents

We do not sell covered information as defined under Nevada law. Nevada residents may submit an opt-out request to tayowilliams23@gmail.comwith the subject line "Nevada Do Not Sell Request".

Contact Us

If you have questions about this Policy or your Personal Information, contact us at tayowilliams23@gmail.com.

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